Select TSM:  
 
Week of
Region     Mon   10/16/17 Tues   10/17/17 Wed   10/18/17 Thurs   10/19/17 Fri   10/20/17
North Carolina David Cole
Charlotte, NC
704-599-1933		 AM Available Available JCI Visit PUDs & DUDs Available
PM PUDs & DUDs PUDs & DUDs JCI Visit Available Available
North Carolina Kris Crivaro
Greensboro
336-668-9240		 AM Available Available Available Available Available
PM Available Available Available Available Available
Tri-State Greg Andrews
Cleveland, OH
440-717-2170		 AM Available Product Training Pittsburgh Available Available Available
PM Available Product Training Pittsburgh Variable Capacity Cleveland Available Available
Tri-State Jim Isbell
Cincinnati
513-772-2600		 AM Available Available Available Available (at TS41) Bruner Site Visit
PM Available Available Available Available (at TS41) Bruner Site Visit
Virginia Chris Lockhart
Richmond
804-379-1610		 AM Available Available Available Available Available
PM Available Available Available Available Available
Virginia Don Stanley
Chesapeake
757-436-2939		 AM Available Available Available PTO Res Mod product
PM Available Available Available PTO Available
Virginia Juan Cardona
Nitro, WV
304-722-7500		 AM Available Available Mitsubishi Webinar 10:00 - 10:30 Available Panther Creek Schools Site Visit Available
PM Available Available Available ICOR Webinar 2:00 Panther Creek Schools Site Visit Available
Virginia Richard Hilke - Allied RUUD
Virginia Beach AL52
757-499-5406		 AM Available Available Michael & Sons Installer Training 6:30 am Travel to SC93 SC93 CAT Diagnostic / Troubleshooting
PM Available Available Available Available SC93 Available
Director of Technical Service Jack Bartell
Richmond, VA
804-608-3610		 AM Available Available Available Available Available
PM Available Available Available Available Available
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TSM Product Champions
To insure you get support on the product you're working on as fast as possible see the list below. An X indicates that TSM can offer knowledgeable support on that particular product.
Product Line Chris Lockhart Don Stanley Juan Cardona David Cole Andy Smart Greg Andrews Jack Bartell
York Residential Heat Pumps X X X X X X X
York Residential Furnaces X X X X X X X
York ResPac Units X  X X X X X X
York Commercial Packages up to 25 ton X X X X X X X
Millennium Packages X X   X X X X
York Commercial Splits Systems X X X X X X X
YCCS Commercial Zoning       X   X X
Zoning with Manual Zr and York Communicating Zoning Controls     X X     X
ClimateMaster   X   X X    X  
Mitsubishi Mini-Splits X    X X      
Fujitsu VRF     X       X
Honeywell Thermostats X X X X X X X
Honeywell Tru-Steam X  X X X X    
Honeywell Zoning X X X X X   X
Load Calcs and Duct Design X    X X     X
ZoneX Zoning Systems   X   X X X  
Spanish Translation     X        

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